How do I create an account?
You can create an account by registering your email address or mobile number on any of the ff:
1. Visit https://shiseido.gocart.ph to sign up
2. Download the GoCart App on Apple Store or Google Play
How do I place an order?
Shop at ease with Shiseido at GoCart
Log on to https://shiseido.gocart.ph or download the GoCart Mobile App.
Browse through your favorite beauty products or search by skin concern
Add items to your cart with desired quantity
Review your cart and click checkout to see summary of orders
Select mode of payment to proceed with the payment
A confirmation email or SMS notification will be sent to you shortly after successful placement of your order.
How are items priced on GoCart?
All products in our website are priced in the same way as our offline stores.
What are the goods available at GoCart?
We are committed to offer your favorite Shiseido products that ranges from skincare, cosmetics, sun care, and fragrances. All products offered on the website are guaranteed 100% authentic.
What is the minimum order value?
There is no minimum purchase requirement for each transaction.
Is there a maximum amount or quantity to order?
There is no maximum amount or quantity required. However, processing bulk orders may require more time. Feel free to contact us at firstname.lastname@example.org for bulk purchases.
Can someone abroad order and deliver locally?
Yes. Anyone can order on the website as long as the area where products will be delivered is covered by Shiseido at GoCart. The updated list of serviced locations is found on the home page.
Can I request for substitute items in case some of the products I ordered are unavailable?
Unfortunately, this option is unavailable for now. If your preferred item is not available, a customer service representative will inform you prior to the delivery of orders. Your account will be charged based on the final orders fulfilled.
How can I get updates regarding my order? How do I check the status of my order?
Once order has been placed, you will be receiving an email or SMS notification regarding your order confirmation along with the status of your order.
For email notifications, in case they are not in your primary inbox, please check your spam or promotions folders. If you don't receive any notification, please do not hesitate to contact us at email@example.com.